Returns & Refund
Returns
Thank you for shopping at Black Cherry Fashion. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Returns:
- Items must be unused, unworn, and in the same condition that you received them.
- Items must be in the original packaging with all tags attached.
- You must initiate the return within 30 days of receiving the product.
Non-returnable Items:
- Gift cards
- Discounted or sale items
Return Process:
- Email us at support@blackcherryfashion.com with your order number and reason for return.
- Our customer service team will review your request and, if approved, provide you with a return authorization and instructions.
- Ship the item back to us at the provided address. Please ensure that the item is securely packaged to prevent damage during transit.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If Approved:
- A credit will automatically be applied to your original method of payment within 10 business days.
- You will receive an email notification confirming the refund.
Late or Missing Refunds:
- If you haven’t received a refund within the stated period, please check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund, please contact us at support@blackcherryfashion.com.
Shipping Costs:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@blackcherryfashion.com
Privacy Policy
At Black Cherry Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information Collection
We collect personal information that you provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our customer service team
Types of Information Collected:
- Name, address, phone number, and email address
- Payment information (processed securely through third-party payment processors)
- Browsing and shopping habits
Information Usage
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order status and customer service inquiries
- Send promotional emails (if you have opted in)
- Improve our website and customer service
Information Protection
We implement a variety of security measures to maintain the safety of your personal information, including:
- Secure servers and encryption technology
- Regular security audits
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page. This policy was last modified on [Date].
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@blackcherryfashion.com.
Terms & Condition
Welcome to Black Cherry Fashion. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
General Conditions
- By using this site, you represent that you are at least the age of majority in your state or province of residence.
- You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
Accuracy of Information
We strive to ensure that all information on our site is accurate and up-to-date. However, we are not responsible for any inaccuracies or typographical errors.
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time.
Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
Order Acceptance
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
User Comments and Feedback
If you submit comments or feedback, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.
Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
Limitation of Liability
In no case shall Black Cherry Fashion, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Indemnification
You agree to indemnify, defend, and hold harmless Black Cherry Fashion and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your State/Country].
Contact Information
Questions about the Terms and Conditions should be sent to us at support@blackcherryfashion.com.